iSeries 
  (AS/400) PTF Maintenance 
When you call IBM for support with a problem or issue, one of the first questions 
  they will ask you is "what Cumulative PTF package are you on?" If 
  you are not on the latest they will often suggest that the problem may have 
  been resolved by the latest fix package. PTF maintenance complements our OS/400 
  upgrade service in that it is designed to ensure your system is kept up-to-date 
  with the latest PTF releases from IBM. The service includes three PTF Cumulative 
  package loads per year and a PTF alert for fixes relevant to your system. 
As an added bonus, we include our Restricted State Manager software as part 
  of the service. RSM/400 allows you to schedule and complete full system backups 
  and other restricted state tasks without the requirement for staff to be in 
  attendance. See Backing up your system for more details. 
Deliverables: 
 Three cumulative loads per year  
   PTF alert for all HIPER PTFs relevant to your system  
   Capability to complete full system saves unattended  
   
 
 Benefits: 
 All cumulative and PTF loads carried out by experienced consultants 
   
   Regular Full system saves completed with minimal disruption to business 
  and staff  
   Support from IBM more readily supplied  
   Reduced possibility of problems due to operating system errors  
 iSeries (AS/400) OS/400 Upgrade Service 
 iSeries (AS/400) Unsupported OS Upgrade Service 
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